What we do
By providing a “Fresh Eyes” approach, WCS provides expertise for healthcare facilities as it relates to:
Healthcare Environmental Services.
- FTE Evaluations – are you staffed correctly to provide the outcomes desired?
- Quality Analysis Evaluation – is your housekeeping quality commensurate with your FTE count and where you want your quality to be? We use our own Quality Evaluation forms, not ones generated by your current staff.
- In-house vs. Contract Management Evaluations – should you stay in house or bid out your service?
- RFP Bid Management – we can review, write and manage the entire Hospital Environmental Services RFP process.
- Training Assessment Evaluation – is training an integral part of your Hospital Housekeeping Services? Is their great initial and on-going training taking place?
- Green Cleaning Assessment – are you looking to become more “environmentally friendly” in your Hospital Housekeeping Services? Let us help you join the “greening of America” with programs that help you and your community.
- Supply Chain Management Evaluation – we evaluate the products and equipment used and the associated spend. Are your Hospital Housekeeping Services costs in line with industry standards?
- Contract Management Evaluation – is your contracted EVS management company providing what you are paying them to deliver?
- Short Term Management Solutions – let us provide you with an interim Hospital Environmental Services Manager.
OTHER SERVICES:
- Customer Satisfaction Surveys – we take a look at your internal customer (the nurses, administrators, doctors, etc.) to assess their level of satisfaction of the services provided. We get honest feedback as an independent, impartial on-looker.
- Patient Transportation Services – providing FTE Assessments and In-House vs Contract Management Assessments
- Laundry / Linen Management Services – reviewing the entire Laundry / Linen Supply chain to determine correct PAR levels, turns and scheduling.
Other Service Evaluations and Programs Through Affiliate Companies:
- Hospital Food Services
- Healthcare Infectious Waste Management
- Hospital Gounds Care evaluations and "Greenscape" solutions
